Tests 1 April 201418 February 2022 How important is customer service to you? By Psychologies Personality Test Question 1/3 You thought you had lost your purse forever after leaving it on a train when it turns up in the post without a penny missing. You feel All questions are required A Happily satisfied – you knew the train staff would send it back; in any case, it’s what you would do. B Warm. You wish there was a way you could repay the person who found it but you’ll thank the company via twitter. C Shocked. You were positive no one would go to the bother. Next question Question 2/3 A sales assistant gives you your change without making eye contact. You: All questions are required A Crack a joke. It will make you both smile. B Feel slightly disconcerted for a second but thank them and get on with your day. C Tut under your breath and storm out, feeling disappointed. Previous Next question Question 3/3 You’ve lost some tickets to a show and the venue has found your booking and arranged to replace them. You: All questions are required A Expect nothing less, it’s a great venue! B Want to sing from the roof tops – what’s their twitter handle again? C Can’t believe it, you’ll definitely be visiting again. Previous Finish test
Psychologies